Supply Chain Management Diploma

Course Content

• Introduction to Supply Chain Management
  1. Understanding supply chain & supply chain management
  2. Logistics vs supply chain Supply Chain main function and activities
  3. Organization processes as a value chain
  4. SCM role to resolve departments' conflict SCM and organizational competitive strategy
  5. The chain from original supply to final consumption
  6. SCM strategies to drive supply chain decision making Supply chain integration: vertical and horizontal
  7. Efficiency vs responsiveness Supply Chain
  8. Customer fulfillment strategy
  9. Aligning Supply Chain with Business Strategy
  10. Understand customer needs
  11. Understanding supply chain capabilities
  12. Achieving strategic fit
• Supply Issues in Supply Chain Management
  1. Procurement Management
  2. Order fulfillment
  3. Why Supply Management Is Critical?
  4. The Role of Supply Management in an Organization
  5. The Financial Significance of Supply Management
  6. The Strategic Sourcing Process Purchasing Process
  7. Manual Purchasing System
  8. Electronic Procurement Systems (e-Procurement Sourcing Decisions: The Make-or-Buy Decision: The Procure-to-Pay Cycle Ordering
  9. Follow-Up and Expediting
  10. Receipt and Inspection
  11. Settlement and Payment
  12. How Many Suppliers to Use Single Supplier vs Multiple Suppliers
  13. Purchasing Organization
  14. Advantages of Centralization
  15. Advantages of Decentralization
  16. 3PL, 4PL, 5PL
• Supplier Relationships Management SRM
  1. Developing Supplier Relationships
  2. Building Trust
  3. Shared Vision and Objectives Mutual Benefits and Needs
  4. Commitment and Top Management Support
  5. Change Management Information Sharing and Lines of Communication
  6. Continuous Improvement
  7. Supplier Evaluation and Certification The Weighted Criteria Evaluation System
  8. ISO 9000
  9. ISO 14000
  10. Supplier Development
  11. Supplier Recognition Programs Supplier Relationship Management
• Operations Issues in Supply Chain Management
  1. Demand Forecasting
  2. Forecast Types Forecasting Techniques
  3. Qualitative Methods Quantitative Methods
  4. Laws of Forecasting Forecast Accuracy
  5. Useful Forecasting Websites
  6. Collaborative Planning, Forecasting and Replenishment CPFR
  7. Sales and Operations Planning (Aggregate Planning)
  8. S&OP in the Planning Cycle Major Approaches to S&OP
  9. Top-Down Planning Level, Chase, and Mixed Production Plans
  10. Bottom-Up Planning Cash Flow Analysis
  11. Organizing for and Implementing S&OP
  12. Services Considerations
  13. Making Sales Match Capacity
  14. Making Capacity Match Sales
  15. Linking S&OP throughout the Supply Chain
• Managing production across the supply chain
  1. Operations Planning
  2. The Aggregate Production Plan APP Master Production Scheduling MPS
  3. Available-to-Promise Quantities
  4. The Bill of Materials
  5. Material Requirements Planning
  6. Capacity Planning
  7. Production activity control & vendor order management
  8. Job sequencing
  9. Monitoring tracking technology
  10. Development of Enterprise Resource Planning ERP Systems
  11. Advantages and Disadvantages of ERP
  12. Enterprise Resource Planning Software Applications
• Inventory Management
  1. Warehouse vs Inventory Management The Role of Inventory
  2. Inventory Types
  3. Independent versus Dependent Demand Inventory Concepts and Tools of Inventory Management
  4. The Functions and Basic Types of Inventory
  5. Inventory Costs Inventory Investment
  6. The ABC Inventory Control System
  7. Bar Code vs RFID
  8. Radio Frequency Identification
  9. Periodic Review Systems
  10. Restocking Levels
  11. Continuous Review Systems
  12. The Economic Order Quantity (EOQ)
  13. Reorder Points and Safety Stock
  14. Quantity Discounts
  15. The Statistical Reorder Point The Continuous Review and the Periodic Review
  16. Inventory Systems
• Warehouse Management
  1. Warehousing
  2. Warehouse activities
  3. Warehouse types
  4. Factors affecting effective warehousing
  5. Improve operation flexibility
  6. Products' characteristics
  7. Material handling and packaging
  8. Warehouse layout design principles
• CPFR Model
  1. What is a Process Reference Model?
  2. CPFR Benefits
  3. Model Scope and Structure
  4. Scope of SCOR Processes
  5. The Concept of Configurability Developing Process Maps
  6. Cracking the Bullwhip Effect
  7. CPFR Examples
• Integration issues in supply chain Management
  1. Lean and Six Sigma in the Supply Chain
  2. Lean Production and the Toyota Production System Lean Thinking and Supply Chain Management
  3. The Elements of Lean Waste Reduction
  4. Lean Supply Chain Relationships
  5. Inventory and Setup Time Reduction Continuous Improvement
  6. Comparing Six Sigma and Lean The Malcolm Baldrige National Quality Award
  7. The ISO 9000 and 14000 Families of Management Standards The DMAIC Improvement Cycle
• Business Processes
  1. Business Processes
  2. Improving Business Processes Mapping Business Processes
  3. Process Maps
  4. Swim Lane Process Maps Managing and Improving Business Processes
  5. Measuring Business Process Performance
  6. Productivity
  7. Efficiency Cycle Time
  8. Benchmarking
  9. Continuous Improvement Tools Business Process Reengineering (BPR)
  10. The SCOR Model
• Logistics
  1. Why Logistics Is Critical?
  2. Logistics Decision Areas Transportation
  3. Selecting a Transportation Mode Multimodal Solutions
  4. Warehousing Logistics Information Systems
  5. Material Handling and Packaging
  6. Inventory Management
  7. Logistics Strategy
  8. Owning versus Outsourcing
  9. Measuring Logistics Performance Landed Costs
  10. Reverse Logistics Systems
• Total Quality Management
  1. Identify what is quality and quality cost
  2. Differentiate between Quality Assurance & Quality Control
  3. Quality Management Strategies Continuous Process Improvement
  4. Quality Function Deployment QFD
  5. Quality Circles
  6. Problem Solving Tools
  7. Total Quality Management Implementation
• Supply Chain Risk Management
  1. What is the risk?
  2. Risk types:
  3. Hazard, financial, operational, strategic, compliance and
  4. reputational risks
  5. Risk levels:
  6. How to manage different levels of risks? Risk likelihood and risk consequences
  7. Risk management processes Risk assessment plan
  8. Identify Risk Mitigation Strategy Options